Shipping Policy
SHIPPING POLICY
This shipping policy explains how Goons N Goblins operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.
Please read this shipping policy together with our terms of service (https://goonsgoblins.com/pages/terms-of-service) to familiarize yourself with the rest of our general guidelines.
SHIPPING METHODS
We provide customers with a reliable shipping experience through the use of our carriers UPS and USPS.
Standard Delivery: 2 - 3 weeks
We strive for a swift preparation process and orders are typically processed and dispatched within 5 to 10 business days so that customers can receive their items promptly.
PREORDERS
These are items that are not immediately available for shipment. When preordering items, we display the estimated shipping date. This date is not a guaranteed date of delivery or receipt. Pre-order is placing orders in advance of stock being available and requires a full up-front payment
DOMESTIC FLAT RATE SHIPPING
To ensure affordability and simplicity in our shipping process, we provide flat rate shipping for Customers within the United States. Our flat rate for standard shipping within the United States is: $4.99
INTERNATIONAL FLAT RATE SHIPPING
Goons N Goblins is committed to providing worldwide shipping to satisfy the needs of our community all over the world. International flat rate: $12.95
FREE SHIPPING
Free shipping is applied for orders over $200 with the United States.
DELAYED ORDERS
Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.
Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.
RETURNS AND EXCHANGES
If you have any questions about refunds, returns or exchanges, please review our refund policy (https://goonsgoblins.com/pages/return-policy).
CONTACT INFORMATION
If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:
- https://goonsgoblins.com/pages/contact-us
- 4ever.goonsngoblins@gmail.com
This document was last updated on December 2, 2024